HP encountered an error while trying to scan your product. Click OK , and then click OK again to print the document. Load at least 10 sheets of paper into the tray, but do not overload the tray. Hope this information is helpful. Europe, Middle East, Africa.

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Select a valid country. Hi Johnson, Thank you for posting your query on Microsoft Community.

HP PSC xi All in one does not respond for scan – Microsoft Community

Javascript is disabled in this browser. Follow these steps to check the condition of the paper. Hp 1315xi all in one all Deselect all. For photo paper, always load the rougher side of the paper facing up. Contact HP Support to schedule a repair or replacement. This thread is locked.

The print side, or shiny side, of the paper is not loaded in the tray face down. Asia Pacific and Oceania.

HP PSC xi All-in-one Inkjet Printer | eBay

Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth. If the required paper size is not in the drop-down list, follow these steps to create a hp 1315xi all in one paper size. Have one to sell?


Never load mixed types of paper in the tray. If the self-test report does not printcontinue with the next solution.

Mouse over to Zoom – Click to enlarge. Solution and Diagnostic Data Collection. The Print window opens.

HP PSC 1315xi 1315 All-in-one Inkjet Printer

Report item – opens all a new window or tab. Align the door pins with the slots on the right side of the rear of the product, and then push the hp 1315xi all in one forward, snapping it into place. Learn More – opens in a new window or 1315xl Any international shipping and import charges are paid in part to Pitney Bowes Inc.

Please try again shortly. Choose ‘Refresh’ to update the list. Find Solutions, ask questions, and share advice with other HP product owners.

The item may have some signs of cosmetic wear, but is fully operational and functions as intended. Lightly dampen a clean, lint-free cotton swab, and then use it to clean the pick roller. Click OKand then click OK again to print the document. Learn More – opens in a new window or tab. Click the button hp 1315xi all in one opens the Properties dialog box.


Hope this information is helpful. Please enter 6 numbers for the Postal Code. Postage cost can’t be calculated. Learn More – opens in a new window or tab International shipping and import charges paid to Pitney Bowes Inc.

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If the issue is resolved, there is no need to continue troubleshooting. Use only good quality paper that meets product specifications. We were unable to retrieve the list of drivers for your product.